To reinstall, go to the iTunes App Store and download the app again. Simply enter the Google Play Store and re-download the Facebook app when you’re ready.Ĭlick and hold the Facebook app icon if you’re using an iPhone or an iPad. Click on Facebook and then click on Uninstall. If you’re using an Android phone, go to Settings and open the application manager. Try uninstalling and then re-installing the Facebook app if your game is still freezing up. Just open the Facebook app, click on the navigation menu, and scroll to the Apps section. Reconnect with the game via Facebook at least once every day if you are still having trouble with game freezes. Apple will alert you if there are updates to your Candy Crush Saga game that are available to download. Go to the Apple App Store and make sure you have the latest version of the game downloaded.